Senior Implementation Consultant
Purpose
As a Senior Implementation Consultant, you will play a pivotal role in ensuring our new enterprise clients receive a world-class onboarding experience. You will guide clients through their onboarding journey, providing best-practice advice, driving them to action, and ensuring they adhere to timelines. Collaborating with various internal teams, you will ensure clients receive exceptional pre and post go-live support.
Benefits
- Competitive Salary Package
- Flexible PTO
- Company-Sponsored Life, Short & Long-Term Disability
- Lifestyle & Wellbeing Benefits
- Comprehensive Healthcare Options
- Employee Assistance Program
- 401K: Employee contribution only.
Key Skills & Experience
- SaaS Client Support: Experience in supporting and onboarding large SaaS clients.
- Organizational Skills: Excellent organizational abilities with high attention to detail.
- Communication Skills: Strong written and verbal communication skills.
- Technical Aptitude: Ability to quickly pick up technical skills and understand systems.
- Demand Management: Experience managing a high volume of demands simultaneously.
- Problem-Solving: Strong problem-solving skills with a focus on customer satisfaction.
- Relationship Building: Ability to build strong relationships with clients and peers.
- Customer Experience Passion: A passion for providing a positive customer experience.
Elevate your career by joining our clients dynamic team and making a significant impact on our clients' success. Apply now to become a key player in delivering world-class onboarding experiences!
